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“We don’t care about your package”

I swear, we have the worst UPS delivery person ever. Because we have to buy so much merchandise online for both the store and our other jobs, we have to have it delivered to our home. Most of the time, the companies we use choose UPS, and the people that deliver our packages don’t seem to understand the concept that the things that we have delivered are actually worth money.

For example, the normal operating procedure for our UPS delivery person is to leave the package at the back door. This wouldn’t be such a bad thing, if the back door that is visible from the street were actually our back door. Unfortunately, we share that back door with three other units, so there’s a distinct possibility that one of the other tenants would be tempted to run off with the package. (Fortunately, we only have one psychotic neighbor, and she’s usually not around when UPS does their “deliver and dash” routine.)

I think that we may have gotten a new UPS delivery person, though, because the delivery style has changed. For the last few deliveries, the UPS delivery person sets down the package, rings the doorbell…and then runs like hell for the truck. Every time I hear the doorbell, I get to the door in time to see the UPS truck speeding away, leaving behind my package right next to my front door. I swear, the man delivers packages like he’s dropping off bags of flaming dog poo. Our most recent package was sitting at such a bizarre angle when I opened the door that I wondered whether or not he just threw the package from his truck and happened to hit the doorbell in the process.

Perhaps UPS is understaffed; however, they only ever seem to advertise for package handlers in their local shipping and receiving facility, so I think that the UPS delivery people just don’t care that much about doing a good job around here. In my home state of Missouri, the UPS delivery person actually knocked on the door or rang the doorbell and waited for someone to answer and sign for the package.

On the other hand, maybe the UPS drivers are just scared that they will get robbed and/or get shot if they stay in any residential area for too long. I know that there are some places that are really bad in this village, but there haven’t been any local shootings for several months, and none of them were in my neighborhood. The worst we’ve had around my neighborhood has been domestic violence and vandalism to a couple of abandoned businesses. I realize that the problem is only going to get worse over time, but until that happens, there’s no real excuse for UPS to provide such poor service. After all, my front door is visible from the street, and there’s very little stopping someone from stealing my package if I don’t happen to be home to pick it up.

While I realize that delivering packages for UPS is a dangerous job, I still feel like there’s no excuse for putting down the package, ringing the doorbell, and running away as if there’s an explosive in the box. Many of the things that my partner and I purchase are things that we would prefer not to have stolen. Until UPS starts getting drivers that care about doing their jobs correctly and not just abandoning packages wherever they please, I think I’ll be taking my business to the post office or DHL.

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